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LaFond, "The Evaluation of Project management performance on two software maintenance projects based on a CMMi Framework", 2006
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Jozef Pajzinka, "Quality optimization in IT organization using strategic process management methods", Masaryk University, 2013.Kan, "Metrics & Models in software quality engineering", Addison-Wesley Longman Publishing Co. Sylvie Trudel, Jean Marc Lavoie, Marie-Claude Pare, WitoldSuryn, "PEM: The Small Company Dedicated Software Process Quality Evaluation Method combining CMMI & ISO/IEC 14598, Springer, 2006".TopiHaapio, " Improving Effort Management in Software Development Projects", Publications of University of eastern Finaland, 2011.Caper Jones, "Three Harmul Metrics & Two Helpful Metrics", 2012.Tom Kendrick, ""Defining & Implementing Metrics for Project Risk Reduction".Gopalakrishnan, ""Defect Management using DI & IPM. S, Suma V, "Significance of Quality Metrics during Software Development Process" Suma, "An Analytical Approach for project Manager in Effective Defect Management in Software Process", IEEE, 2011. ISO/IEC 9126-1: 2001, Software Engineering-Product Quality-Part 1: Quality Model.Bob McFeeley, "A User Guide for Software Process Improvement",Software Engineering Institute (SEI), Feb 1996.Gopalakrishnan, "Estimation of Characterstics of software team for implementing effective process through Inspection Performance Metrics". ISO/IEC 9126-3: Software Engineering – Product Quality – Part 3 : Internal Metrics,2002.AhmadJavanBakht, Mohsen Fallah Rad &FarshadAkbari, "Using Fuzzy multiple criteria decision making in evaluation of software quality", IEEE(2010).Li Wei, lin Xiao, Yu Wuyi, Yin Zhao, Cai, Jianhuai& Li Maoqing, "The Research Appliance of Multi Layer Fuzzy Comprehensive evaluation in the Appraisal of software quality", IEEE(2008).
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